WILL THERE BE a Battery Replacement Policy?
What is Element Vape? An area online e-commerce store which allows you to choose from a large number of different herbal choices. The website describes their product as the “estrogenic nicotine alternative obtainable in liquid form.” So how exactly does it work? When you visit the website, you will see a large number of selections, which include fruity, floral, traditional, and exotic flavors.
As a customer, you may want to find out about their shipping options, return policy, privacy policies, FAQs, and much more. Please note that we strive to be an accommodating, helpful, and informative site for several our customers. If you have any additional questions, please visit Element Vape’s help center for answers or request a signature confirmation.
How do i order online? To place your order, simply login at Element Vape, choose the product you desire, and follow the prompts. For questions, or if you want to place an order, please be aware that you may have to contact their support team. In addition to email, you can also use the telephone. Please note our phone hours are Monday – Friday, Eastern Standard Time. They are usually open in the event of server outages, so you may want to call of these times.
Can I return my damaged product or cancel my order? Yes, absolutely! Any damaged product or incorrect order can be cancelled or returned within the first thirty days without incurring any additional charges. In addition, if you want to cancel your account, you will greatly appreciate the shipping refund. Our website does not allow customers to leave a negative feedback after they have ordered through our website, and the same goes for placing an order through our contact number.
Can I track my order? Yes, we do supply the tracking information for all orders. This includes our shipping address submissions. Please note that we cannot accept returns on goods that have arrived to our door without our express prior approval.
Are there any other ways to earn reward points or cash return from my Element Vape purchase? Yes, as stated above, we can pay you to encourage repeat purchases. Additional cash back or discount promotions can be found through our website. If you are a loyal customer, we shall reward you with even more discounts, free gifts or merchandise, or even cash. We are focused on offering our customer support professionals with training and education on our products, and also providing them having an extensive library of educational material, including videos and printed resources.
Is there an alternative solution to earn reward points or cash back? Yes, you can use your credit or debit card to purchase items from our website. After you have completed your purchase, you may enter your user id and pin number to redeem your reward points. Please be aware that you’ll not receive cash back or discount on the purchases of electronics items made using your credit card. Only those Reward Points redeemed for Black Friday merchandise will be eligible for rewards.
Do I get free shipping on my order? Yes, you will receive free shipping on all orders, no matter your shipping address. We have been still working on adding additional reward options, such as gift cards and Vape Pen free shipping options, so check back soon.
What about refunds and exchange policies? We’ve policies and procedures set up for returning items you could be unhappy with. Please note that upon delivery, standard shipping rates apply to all U.S. destinations. Also, due to internet sites employing Adult Signature, free shipping and replacement charge are not applicable on certain orders, such as those requiring assembly.
Where may i contact the Customer Service department? Our phone number is readily available on our home page. Should you have any further questions, you might contact us at anytime by e-mail, phone, or regular mail. In addition, we encourage customers located within eBook readers such as the Kindle and iPad to e-mail us with any questions or concerns. Additionally, we encourage customers located within non-Ebook reading devices such as netbooks along with other wireless laptops to e-mail us with any questions or concerns. If you experience a technical problem with this product or should you have questions about our services, you need to contact us at anytime.
Is there a warranty or guarantees? Our policy is to provide a lifetime warranty on all of our products, which covers replacement or repair for defects in materials or workmanship for a complete year from the date of purchase. Should you experience any harm or defect while using our products, you need to notify us right away so as to get yourself a proper replacement.